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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samuel Fleurentin

July 2, 2025

5  out of  5
rating by Samuel Fleurentin
"Sandie was great! I appreciate her help! Amazing office."
We responded:
"Thank you, Samuel, for your feedback! It's great to hear that Sandie was able to assist you, and that you had a positive experience with our office. We look forward to serving you again."
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Karen Holewinski

July 1, 2025

5  out of  5
rating by Karen Holewinski
"Kelly was very helpful in organizing changes that we had with our insurance policies. She was knowledgeable and compassionate with our situation. The agent, Janet Fernandez, has always had the best people working for her."
We responded:
"Thank you, Karen, for your feedback! It's great to hear that Kelly was able to assist you effectively and that you feel supported by our team. We appreciate your trust in us."
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Alex Kline

June 27, 2025

5  out of  5
rating by Alex Kline
"The service is always great! Ask for Kelly, she is always a great help, fast, and easy! I can not recommend them enough"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re lucky to have customers like you and are always here whenever you need us! "
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Elizabeth Velez

June 26, 2025

5  out of  5
rating by Elizabeth Velez
"Sam was very helpful and knowledgeable about her products and services. She was able to get me a much better quote on my auto and renters bundle. I’m glad I made the switch."
We responded:
"We strive to make insurance simple and stress-free, and we’re happy to hear we did just that for you, Elizabeth! Let us know if we can help with anything else."
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Ebru Caglar

June 24, 2025

5  out of  5
rating by Ebru Caglar
"Today, I had an excellent professional experience with Ms. Tatiana Martinez from State Farm. She demonstrated utmost professionalism, courtesy, and helpfulness. She handled my request promptly and ensured my email was sent without delay. I sincerely appreciate her dedication and work ethic, and I wish her continued success in her career."
We responded:
"Thank you, Ebru, for sharing your experience with Ms. Tatiana Martinez. It's great to hear that she provided you with such professional and courteous service. We appreciate your feedback and support! "
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Jason Touvi

June 20, 2025

5  out of  5
rating by Jason Touvi
"Kayla went above and beyond to help me today with important paperwork I needed to get a car loan. She was courteous, professional, and considerate. I appreciate your time and consideration."
We responded:
"Thank you, Jason! We're glad to hear Kayla was able to assist you with your car loan paperwork. Your feedback is greatly appreciated."
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Bianca Ortiz

June 17, 2025

5  out of  5
rating by Bianca Ortiz
"I cannot say enough great things about Samantha. She assisted myself and my mom with our multiple cars for insurance. She made sure to provide us with all the savings and programs to save on our insurance that we qualified for as well as offering for my younger kiddos which is a plus. Samantha was very patient with all of my questions and walked me through every step of the way! Exceptional customer service🥳"
We responded:
"Thank you, Bianca, for sharing your experience with Samantha. It's great to hear that she was able to assist you and your mom with your insurance needs and provide valuable savings options. We appreciate your kind words and look forward to continuing to serve you and your family. "
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Anoni Anon

June 11, 2025

5  out of  5
rating by Anoni Anon
"Samantha was very helpful in explaining to me the different layers that could make my premium very competitive on a like for like basis.thank you to Samantha butalso Jodi Alvarez too,who has been helping me since August 2016 when I first came to their agency Great work ethic Ladies 5****"
We responded:
"Thank you, Anoni Anon, for your kind words and for recognizing Samantha and Jodi's efforts. We're glad to hear that they've been able to assist you effectively since 2016. Your feedback is greatly appreciated!"
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Gerardo J Murzi

June 10, 2025

5  out of  5
rating by Gerardo J Murzi
"Samantha HENRIQUEZ fue muy atenta, me ayudó mucho en lograr cobertura a buen precio, la recomiendo ampliamente"
We responded:
"Gracias, Gerardo, por compartir tu experiencia con nosotros. Nos alegra saber que Samantha pudo asistirte eficazmente con tu cobertura. Apreciamos tu recomendación."
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Mandy Moore

June 9, 2025

5  out of  5
rating by Mandy Moore
"I’ve been a loyal State Farm customer for many years. Today, I had the pleasure of speaking with Eduardo, who went above and beyond to assist me. Thank you so much!"
We responded:
"Thank you, Mandy, for your kind words and for being a loyal customer. We're glad to hear that Eduardo provided you with exceptional service. We appreciate your feedback and look forward to continuing to serve you."
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Courtney Copeland

June 5, 2025

5  out of  5
rating by Courtney Copeland
"Angelica was able to help me with bundling my home and auto. She has excellent customer service. I was able to save with statefarm I couldn’t be happier."
We responded:
"Thank you, Courtney, for sharing your experience with us. It's great to hear that Angelica was able to assist you with bundling your home and auto insurance and that you found value in our services. We appreciate your feedback and look forward to continuing to serve you."
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nicky laplanche

June 5, 2025

5  out of  5
rating by nicky laplanche
"Working with Tatiana at Janet Fernandez’s Insurance Agency was such a great experience! She’s incredibly friendly, helpful, and quick to respond. Tatiana made the whole process so easy and stress-free, she answered all my questions with patience and made sure I felt confident every step of the way. It’s rare to find someone who’s both knowledgeable and genuinely caring. I truly felt like a priority, and I’m so thankful for her help. Highly recommend asking for Tatiana!"
We responded:
"Thank you, Nicky, for sharing your experience with Tatiana at our agency. We're glad to hear she made the process easy and stress-free for you. Your recommendation means a lot to us."
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Theodore Pampoukas

June 2, 2025

5  out of  5
rating by Theodore Pampoukas
"Kelly Oquendo, was amazing, She put up with all my "talk later, gotta go's" .. Went above what i needed and asked for. She found things to better my family's coverage as well (discounted of course). Janet's office is very lucky to have her."
We responded:
"Thank you, Theodore, for sharing your experience with Kelly. It's great to hear how she went above and beyond to assist you and your family. We appreciate your kind words and support."
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tosha reese

May 21, 2025

5  out of  5
rating by tosha reese
"I had the pleasure of speaking with Angelica 😁 today. I just want to thank you, you made the experience flawless and simple. You're also a joy to speak with. Bless you and thank you 😊"
We responded:
"Thank you, Tosha, for sharing your experience with Angelica. We're glad to hear that she made your interaction smooth and enjoyable. Your kind words mean a lot to us. Take care!"
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Natasha Laplanche

May 15, 2025

5  out of  5
rating by Natasha Laplanche
"Kelly was absolutely wonderful! She ensured that the best discounts were applied to my plan. She assisted me with bundling my renters and auto insurance while also upselling supplemental health insurance at a discounted rate. Thank you so much Kelly, you are appreciated!"
We responded:
"Thank you, Natasha, for sharing your positive experience with Kelly. We're glad to hear she was able to assist you with your insurance needs. Your appreciation means a lot to us!"
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Kristina S

May 9, 2025

5  out of  5
rating by Kristina S
"Always a pleasant call when needing assistance with my policies! Kayla was a great help when I needed to add my new vehicle to my plan. The process was quick and she was very thorough!"
We responded:
"Thank you, Kristina, for sharing your experience! We're glad to hear that Kayla was able to assist you efficiently with adding your new vehicle. We appreciate your feedback and look forward to helping you with any future needs."
Profile photo of Kenny Lin

Kenny Lin

May 9, 2025

5  out of  5
rating by Kenny Lin
"I’d like to give a big thank you to Courtney at State Farm for her excellent service! She recently helped me add my daughter’s car insurance to my existing policy, and the entire process was smooth, efficient, and stress-free thanks to her expertise. Courtney was patient, knowledgeable, and took the time to explain every detail clearly. It’s rare to find someone so dedicated and genuinely helpful. I truly appreciate her support and highly recommend her to anyone looking for reliable insurance assistance."
We responded:
"Thank you, Kenny, for sharing your experience with Courtney. We're glad to hear she made the process of adding your daughter’s car insurance smooth and stress-free. Your recommendation means a lot to us, and we appreciate your kind words."
Profile photo of Demi Rei

Demi Rei

May 9, 2025

5  out of  5
rating by Demi Rei
"Kelly was amazing! Thank you so much for all your help! She’s the best."
We responded:
"Thank you, Demi Rei, for your kind words! We're so glad to hear that Kelly provided you with excellent service. If you need any further assistance, feel free to reach out."
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Marlene Arias

May 8, 2025

5  out of  5
rating by Marlene Arias
"We have been clients of Janet Fernandez State Farm for many years and have been happy with their service. But working with Cheri Lawson has been a pleasure! She’s knowledgeable, professional and proactive. A true asset!"
We responded:
"Thank you, Marlene, for your kind words and for being a loyal client over the years. We're glad to hear that Cheri has made such a positive impact with her expertise and professionalism. We appreciate your feedback and look forward to continuing to serve you."
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Miriam Klompus

May 8, 2025

5  out of  5
rating by Miriam Klompus
"Courtney helped me resolve issues with my drive safe and save. She patiently explained all the technological features. A very positive interaction!"
We responded:
"Thank you, Miriam, for sharing your experience with us. We're glad to hear that Courtney was able to assist you with the Drive Safe & Save program and provide a positive interaction. We appreciate your feedback and look forward to serving you again in the future."
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Blake Peterson

May 8, 2025

5  out of  5
rating by Blake Peterson
"Kelly was a big help with getting all the changes to my policy implemented."
We responded:
"Thank you, Blake, for sharing your positive experience with us. We're glad to hear that Kelly was able to assist you with your policy changes. If you need any further assistance, feel free to reach out."
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Antonio Badillo

May 6, 2025

5  out of  5
rating by Antonio Badillo
"The attention of the members of Janeth Fernandez's group is always first-rate. I've received their support for years with all my policies. I want to thank Cheri Lawson for her prompt attention and professionalism."
We responded:
"Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"
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Millicent Patterson

May 5, 2025

5  out of  5
rating by Millicent Patterson
"Working with Courtney Pickel today was an absolute pleasure. From the moment our conversation began, she demonstrated a rare combination of professionalism, genuine care. Her patience, responsiveness, and personalized approach truly set her apart. Courtney is a great asset to the Corporation!"
We responded:
"Thank you, Millicent, for sharing your awesome experience with Courtney. We're glad to hear that her professionalism and personalized approach made a positive impact. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to her."
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Kim Renzello

May 5, 2025

5  out of  5
rating by Kim Renzello
"Friendly agent, provided me with the best discounts available."
We responded:
"Thank you, Kim, for your kind words and for taking the time to leave a review. I'm glad to hear that you found the discounts helpful. If you have any more questions or need further assistance, feel free to reach out anytime."
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Carlos Molina

May 1, 2025

5  out of  5
rating by Carlos Molina
"angelica was outstanding great personality and very helpful thank you"
We responded:
"Thank you, Carlos, for your kind words about Angelica. We're glad to hear she was helpful and made a positive impression. We appreciate your feedback and look forward to assisting you with your insurance needs in the future."