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State Farm® Insurance Agent Janet Fernandez

4.9 out of 5 average rating (100 reviews) View Janet Fernandez's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Tamara Byrnes

May 29, 2023

2  out of  5 rating by Tamara Byrnes
"I don’t like my autopay payments to go up without a discussion regarding why. Its “Not” OK."

Kristin Marcey

May 26, 2023

5  out of  5 rating by Kristin Marcey
"Very helpful and answered all questions"

Joel Tonkin

May 12, 2023

5  out of  5 rating by Joel Tonkin
"Very pleasant best customer service experience highly rated Angelica and Arlen i was a bit of a pain getting some insurance but they did not break best experience so far Thanks alot ladies"

Jason Redman

May 12, 2023

5  out of  5 rating by Jason Redman
"John was amazing quick turn around on quote and amazing pricing. Highly recommended."

D Zam

April 20, 2023

5  out of  5 rating by D Zam
"Extremely grateful for Agent John Robertson. He is very professional and a pleasure to deal with. Answered all my questions and concerns. Provided the best car insurance policy/rates for my needs. I switched insurance carrier immediately! Thank you , John for your excellent service!!"

Gilberto Diaz

April 7, 2023

5  out of  5 rating by Gilberto Diaz
"So many good things to say about them... but not enough space. Jodi is phenomenal, they are so lucky to have her. The responsiveness, the accuracy, the friendliness. I can honeslty say that they have the best customer care professionals ever. Every interaction is 5 stars, all the time. Awesome.!!"

Roland Dezentje

April 7, 2023

5  out of  5 rating by Roland Dezentje
"Thank goodness for Jodi Alvarez, always answers calls and emails. Been with State Farm a long time and this person has the best in Customer Service."

Marina DeMaio

April 3, 2023

5  out of  5 rating by Marina DeMaio
"The service from Janet Fernandez State Farm Insurance exceeded my expectations. Janet quickly had Account Representative Christopher Juarez provided contact me. He provided various options to support our needs, and clear explanation and documentation of plans. Most importantly, Christophers was extremely responsive. We are very happy we moved our insurance to this agency."

Lynn Clark

March 31, 2023

5  out of  5 rating by Lynn Clark
"I would like to thank Tatiana for assisting me today and getting an email to my head office here at the Vinings regarding my insurance for being a resident within the premise she's also helped me previously on getting the safe drive and she's very cordial and she's always wanting to help so Tatiana thank you for everything and they got your email and I'm in the clear so I have a place to sleep tonight God bless you have a beautiful weekend and tell you what makes my day God bless bye-bye"

Padre Mario Avila Vivero

March 23, 2023

5  out of  5 rating by Padre Mario Avila Vivero
"Great service from Guillermo Calo, very helpful to give me great quote for my car insurance. I recommend him as a State Farm agent!"

luis guillermo orjuela escalona

March 6, 2023

5  out of  5 rating by luis guillermo orjuela escalona
"(Translated by Google) Excellent attention from the entire team, especially by Mrs. Arlen Salvatiirra, a professional, attentive, diligent agent... for this person my rating of 5 out of 5, outstanding. The kind of professional that builds a business and that a client always wants to have to look after them and come back for service and attention. Excellent service (Original) Una excelente atención por parte de todo el equipo, especialmente por la Sra Arlen Salvatiirra, una agente profesional, atenta, diligente ... para esta persona mi calificación de 5 sobre 5, sobresaliente. El tipo de profesional que construye una empresa y que un cliente siempre desea tener para que lo atienda y volver por el servicio y la atención. Excelente servicio"

Sandra Upegui

February 24, 2023

5  out of  5 rating by Sandra Upegui
"Arlen Salvatierra was very detailed, helpful, and dedicated assisting me with a new policy for a car. My family and I have been their customers for many years. The team is very friendly and knowledgeable."

Gil Wasserman

February 9, 2023

5  out of  5 rating by Gil Wasserman
"Chari Lawson has excellent customer service. Returns calls and texts promptly. She is able to answer all questions without hesitation. Finally an agent that is the complete package. 10-star"

emilio gurrea

January 20, 2023

5  out of  5 rating by emilio gurrea
"Jack DiPietro was great, I was with USAA for 27 years so it wasn't easy to switch but Jack was patient, professional and thorough. Now I'm looking forward to 27 years with Jack and StateFarm"

Nano P Diaz

October 25, 2022

5  out of  5 rating by Nano P Diaz
"(Translated by Google) EXCELLENT 🌟🌟🌟🌟🌟 (Original) EXCELENTE 🌟🌟🌟🌟🌟"

faye frank

September 10, 2022

5  out of  5 rating by faye frank
"I contacted the local office today in regard to an online quote I had received. I need more clarification and certain information. I spoke to Nick and oh my goodness. He was so professional and courteous. He answered all my questions in a clear and concise manner. He was able to get me set up with car insurance very quickly and efficiently. I’m very pleased with the prices I was able to get from State Farm and that Nick tailored my policy to my specific requirements."

Mahesh Sankurusetty

September 8, 2022

5  out of  5 rating by Mahesh Sankurusetty
"Nicholas Orisino is one of the very few people who understands the needs of the Customer and get them what they want. I'm so glad and thankful to him and State Form."

Phadia Vincent

August 30, 2022

5  out of  5 rating by Phadia Vincent
"Nicholas Orisino assisted and he was excellent!"

Jim Milsom

August 24, 2022

5  out of  5 rating by Jim Milsom
"My experience with this State Farm Insurance Agent has been excellent. Of particular mention has been my dealings with Mr. Fernando Folgueira (for the Auto, and Mr Jack DiPietro for Boat and other things)."

Brindle Pitbull Bulletproof

August 8, 2022

5  out of  5 rating by Brindle Pitbull Bulletproof
"Nicholas Orisino very professional got me and my wife the auto insurance we need it really good price hes the guy to contact nice job"

Rami Smidi

August 4, 2022

1  out of  5 rating by Rami Smidi
"Janet never called me back. Claim got denied. No customer service. I email. Takes forever to answer."

Jose Jr

July 29, 2022

5  out of  5 rating by Jose Jr
"Have always a good experience with these people. And Elizabeth always look for you to pay as cheap possible."

Melissa John

July 27, 2022

5  out of  5 rating by Melissa John
"Had a great experience with State Farm. Getting a quote and signing up was so easy thanks to Nick Orisino. He was very knowledgeable, friendly and helpful. Definitely recommend!"

Berezniki Fermin

July 15, 2022

5  out of  5 rating by Berezniki Fermin
"Every time I call the office, their customer service exceeds my expectations! I just spoke to Cheri and had 3 questions and she quickly provided answers with a very pleasant voice. Most importantly, they have never ever asked me to give them a review unlike other agents! Janet and her team are just great people ALWAYS READY to help. I’m glad I changed my policies to her office. Thanks everyone at Janet’s office."

Brooke Myrberg

June 5, 2022

5  out of  5 rating by Brooke Myrberg
"John Robertson was great. I wanted to change insurance with my move to Florida because my previous policy holder was estimating a very high rate. John gave me my quote right away and the processes to start my new policy went quickly and smoothly."