State Farm® Insurance Agent Janet Fernandez

"State Farm Review Angelica and Tatiana Martinez are the greatest assets to this branch. Their service was impeccable and warm-hearted through and through. I was under the impression that I was covered in certain areas for my home and auto and when I was checking in; they individually took their time and brought to my attention how underinsured I was. They were incredibly knowledgeable and made sure to break everything down in bite size pieces for me to understand and retain. They answered all my questions, concerns, and followed through exactly when they said they would. They were incredibly tactful, I never knew Insurance could be made this simple. I have since switched State Farm branches to this one, and it’s because of them. If you ever have any doubts on your insurance, bring it to the attention to either Angelica and/or Tatiana, and they’ll make sure it’s taken care of to the fullest extent. ⭐️⭐️⭐️⭐️⭐️."

"Arlen Salvatierra helped me tremendously at the Janet Fernandez office. She helped me lower my car insurance and even had me move my homeowners over and she handled everything together. She always kept me informed with the latest discounts, and ways to save. Thank you so much Arlen for all your help!!"

"I have to say that i am a customer for years with Jannet Fernandez office and today it was the first time I speak to Angelica Martinez and this a person who is literally an angel she helped me she did everything in order to result my situation to the best of her capability and I am so grateful for having her answering."

"Cheri is always pleasant and really good at focusing on what customers need and require. She has a real instinct to understand customers. She also has the natural ability to understand and feel what your customers are experiencing, and is able to meet their needs effectively and professionally .Thank you always Cheri, ..You are the best!"

"I have been a customer of Janet Fernandez for over 15 years. They have always been great to work with and have always been there to assist me with any insurance /claims issues. But the reason for my review 15 years later is the service I recieved from one particular representative. Today I was drowning in several insurance issues that I had postponed and had accumulated leaving me with a daunting task at hand. I had the pleasure of getting Christopher Juarez on the phone, who held my hand as we cleared every outstanding issue I needed to address. Very-very cool!! I can't say enough good things about the team at Janet Fernandez's State Farm Insurance company, and if I had one person to single out as a superstar when it comes to customer service, it would be Chris J. Thank you for helping me out and clearing up all my issues! And Thank you Janet for hiring a great team!!"

"Esmerita Quintana, she’s trying to get me and my family to transfer to Micheal Fernandez and Janet Fernandez and is continuing on talking negative about my current agent and how she’s basically slandering the person I am insured with and trying to get all of my policies transferred over to her on a daily basis for her own personal gain. I would please like to stop receiving phone calls due to harassment and whoever is in charge of this i request an immediate stop or for any resolution to this issue. I have not had issues with state farm in the past and have had a good experience up until now. This has been an ongoing issue now and needs to stop."

"Had the pleasure working with Esmi Quintana agent at Janer Fernandez Cooper city office. Her knowledge and courtesy not only saved me money it also helped put my mind to rest I made the right choice many years ago when I chose Janet Fernandez State Farm insurance agency for our auto insurance."

"I called the office late afternoon one day and Chris began to create a quote. I realized how late it was and offered to call back the next day. Chris said he was glad I called and finished the quote. The superior service has continued after that day with follow up calls and friendly service. It is nice to deal with competent people who follow through with their promises. It is a pleasure dealing with Chris and I would highly recommend the office. Great rates compared to my last company."

"One of the Best experience I have ever had, specially if you are taking care by Ms. Gabriela Acosta, she is very proactive, Excellent communication, comprehensive with all my needs, and extraordinary costumer service. She is the Best of the Best. I will definitely recommend State Farm to my family & friends. It is 5 + and not just 5 stars! Thank you State Farms for having employees like Gabriela! 👌💪👍🙏"

"Shopping for insurance has always been stressful, but that quickly changed when I called Janet's agency. Logan Kelly was extremely helpful and educated me on what each coverages were, and which ones fit me. Thanks to Logan and this agency for working to save me money on my life and auto insurance!"