State Farm® Insurance Agent Janet Fernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Lopez
January 26, 2026
5
out of
5
rating by Chris Lopez
"5 Stars. Samantha Henriquez was outstanding in getting me all set up with State Farm and made the process easy to understand. I had been with USAA for 36 years and never shopped their policies. A friend recommended I give State Farm a look and wow."
dave deacon
January 22, 2026
5
out of
5
rating by dave deacon
"Tatiana is super. She always has time for me even when she’s busy. She stays on top of things which makes it much easier for me. I’ve been withJanet Fernandez for a long long time. I’m so glad that Janet hired Tatiana. See you guys in early November 2026!!"
Manuel gonzalez-gil
January 15, 2026
5
out of
5
rating by Manuel gonzalez-gil
"Samantha was polite and clear in a good explanation about the policies."
We responded:
"Thank you, Manuel, for your feedback. We're glad to hear that Samantha provided you with a clear explanation of the policies. Your support means a lot to us. "
Renaldo Gayle
January 15, 2026
5
out of
5
rating by Renaldo Gayle
"I have dealt with Janet's office for many, many years and they have never missed a beat or dropped the ball. They handle both my home and auto insurance needs. Have been communicating specifically with Hector Cuardos recently and he is honest and straightforward. Very efficient and a man of his word. Top knotch customer service and courtesy. A pleasure working with him and the team to keep the savings and opportunities for discounts coming. Thank you, Hector!"
We responded:
"Thank you, Renaldo, for your kind words and for being a loyal customer over the years. We're glad to hear that Hector and the team have been able to provide you with efficient and honest service. We appreciate your trust in us for your home and auto insurance needs. "
Dillon Newman
January 8, 2026
1
out of
5
rating by Dillon Newman
"Worst company ever, they charge you way too much and increase your rate every renewal, you get 1 comprehensive claim (they say they wont raise your rates) and then they drop you and then ignore your calls and texts ha. also almost everyone in the office WILL give you false information so if anyone does have questions go directly to janet herself Again JANET IS THE ONLY ONE THAT WILL TELL YOU THE RIGHT INFORMATION , everyone else in the office will give you false information"
We responded:
"I appreciate you taking the time to discuss your claims history with us, and I understand your frustration. Unfortunately, your most recent claim resulted in an underwriting review, and because of the number of claims, your auto policy is being non-renewed."
Floyd Abdool
January 6, 2026
5
out of
5
rating by Floyd Abdool
"Kayla was very patient and helpful. She went above and beyond in helping me understand and solve the problem I had."
We responded:
"Thank you, Floyd, for your kind words about Kayla. We're glad she could assist you effectively and provide the support you needed. Your feedback is greatly appreciated. "
Belkys Rojas
January 6, 2026
5
out of
5
rating by Belkys Rojas
"I was referred by Roberto A. to Samantha at Janet’s office and she was able to start my policy and save me over $300 every 6 months for both cars!! She was so patient with me and my husband and even helped us with calling to cancel my old policy. Anyone would be LUCKY to have her as an agent. Gracias Samantha!!"
We responded:
"Thank you, Belkys, for sharing your experience! We're glad Samantha could assist you and your husband in starting your policy and saving money. We appreciate your kind words and Roberto's referral. "
Jackie Estrada
December 1, 2025
5
out of
5
rating by Jackie Estrada
"Angelica was a HUGE help, even with all my questions due to my ignorance in insurance, she was so patient explaining everything! Thank you girl!"
We responded:
"Thank you, Jackie! We're glad Angelica could assist you and provide the clarity you needed. If you have any more questions, feel free to reach out anytime."
Donald Garrick
November 26, 2025
5
out of
5
rating by Donald Garrick
"Tatiana is the best; she always takes care of me and is patient in explaining my policies. Thank you!"
We responded:
"Thank you, Donald. It's great to hear that she has been helpful and patient in explaining your policies. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
Doris Acosta
November 14, 2025
5
out of
5
rating by Doris Acosta
"Samantha Henriquez was very helpful and professional. Great customer service skills and very friendly."
We responded:
"Thank you, Doris, for your kind words about Samantha. We're glad to hear she provided you with helpful and professional service. Your feedback means a lot to us. "
DOMINICK FROIO JR
November 6, 2025
5
out of
5
rating by DOMINICK FROIO JR
"Came in to get help with my DSS. Sandie greeted me and was amazing at helping me get everything set up! Great office!"
We responded:
"Thank you, Dominick, for visiting our office. We're glad Sandie could assist you with your DSS setup. We appreciate your feedback and look forward to serving you again."
Melissa C
November 2, 2025
5
out of
5
rating by Melissa C
"Angelica provided me with fast and efficient service when I recently needed help updating my insurance! She was professional and super friendly!"
We responded:
"Thank you, Melissa, for your kind words about Angelica's service. We're glad to hear she was able to assist you quickly and professionally. If you need anything else, feel free to reach out."
Rashel Solarte
October 28, 2025
5
out of
5
rating by Rashel Solarte
"Angelica is amazing to work with very kind and patient."
We responded:
"Thank you, Rashel, for your kind words about Angelica. We're glad to hear she made your experience a positive one. Your feedback is greatly appreciated."
Barbara Garrick
October 21, 2025
5
out of
5
rating by Barbara Garrick
"Janet's office is the best! Sandie was great and helping me set up my policies! Love them!"
We responded:
"We can’t thank you enough for this awesome review, Barbara! Knowing we made your experience a great one means the world to us. "
Mateo Castillo
October 21, 2025
5
out of
5
rating by Mateo Castillo
"Samantha was the best ! Extremely helpful and super nice , customer service experience was 12 out of 10 ! She’s definitely an asset for the company."
We responded:
"Thank you, Mateo, for your kind words about Samantha. We're glad to hear she provided you with such a positive experience. Your feedback is greatly appreciated. "
Norman Allen
October 7, 2025
5
out of
5
rating by Norman Allen
"The office is great! Sandie help to set up my Drive and Safe and Save and save some money. Everyone is great there! Thank you"
We responded:
"Thank you, Norman, for your kind words! It's great to hear that Sandie was able to assist you with setting up Drive Safe and Save. We appreciate your feedback and look forward to serving you again."
Ana Laura León Fernández
October 1, 2025
5
out of
5
rating by Ana Laura León Fernández
"Excelente atención, muy amable y servicial todo en este lugar Gracias a Samantha por ocuparse de todo 10/10"
We responded:
"Hola Ana Laura León Fernández, gracias por tus amables palabras. Nos alegra saber que Samantha pudo asistirte de manera tan efectiva. Estamos aquí para ayudarte siempre que lo necesites. Saludos."
christopher gonzalez
September 29, 2025
5
out of
5
rating by christopher gonzalez
"Eduardo great guy help me with my policies really recommend him."
We responded:
"Thank you, Christopher, for your kind words about Eduardo. It's great to hear that he was able to assist you with your policies. We appreciate your recommendation!"
Jonathan Fernández
September 24, 2025
5
out of
5
rating by Jonathan Fernández
"Angélica Martinez it's a fantastic insurance agent, helping me with issues related to overpaying for insurance and getting me in the right premium for my needs. I totally recommend her 100% for her professionalism, patience and kindness to her client's. Thank you very much for your great customer support."
We responded:
"Thank you, Jonathan, for your kind words about Angélica. It's great to hear that she was able to assist you with your insurance needs and provide excellent support. We appreciate your recommendation and look forward to continuing to serve you. "
Darling Castle
September 15, 2025
5
out of
5
rating by Darling Castle
"John did an amazing job helping me and guiding me throughout the insurance selection process. Gave me some good advice regarding the coverage needed! Appreciate all his help!"
We responded:
"Thank you, Darling Castle, for your kind words about John. We're glad to hear he was able to assist you with your insurance needs and provide valuable advice. Your feedback means a lot to us!"
Joseph Cejka
September 11, 2025
5
out of
5
rating by Joseph Cejka
"Sandi was amazing. She has a wonderful personality and made shopping for insurance pleasurable. I would recommend her to anyone looking for insurance."
We responded:
"Thank you, Joseph, for your kind words about Sandi. We're glad to hear she made your insurance shopping experience enjoyable. Your recommendation means a lot to us."
Haim shababos
September 10, 2025
5
out of
5
rating by Haim shababos
"I am so impressed, Esmetita is my Agent. Highly recommend! She is absolutely the best agent I ever dealt with in the last 30 years in Florida. State Farm is a great company, BUT personal like Esmerita she makes the company even greater! Highly recommended"
We responded:
"Thank you, Haim, for your kind words about Esmerita. We're glad to hear she has made such a positive impact on your experience with us. Your recommendation means a lot."
Michael Shababo
September 10, 2025
5
out of
5
rating by Michael Shababo
"Esmi was fantastic in helping me our with my car insurance!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Esmi was able to assist you with your car insurance needs. If there's anything else you need, feel free to reach out."
Jehovanny Campillo
August 29, 2025
5
out of
5
rating by Jehovanny Campillo
"Espectacular la atención de Héctor. Profesional, con las explicaciones bien definidas. Agradable y carismático 10-10. Muy agradecido con su atención"
We responded:
"Gracias, Jehovanny, por tus amables palabras sobre Héctor. Nos alegra saber que su atención fue de tu agrado y que te brindó explicaciones claras. Estamos aquí para ayudarte siempre que lo necesites."
Gustavo Ocer
August 22, 2025
5
out of
5
rating by Gustavo Ocer
"Great service from Sam"
We responded:
"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for your kind words and for allowing us to serve you!"