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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Garrick

Barbara Garrick

October 21, 2025

5  out of  5
rating by Barbara Garrick
"Janet's office is the best! Sandie was great and helping me set up my policies! Love them!"
We responded:
"We can’t thank you enough for this awesome review, Barbara! Knowing we made your experience a great one means the world to us. "
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Mateo Castillo

October 21, 2025

5  out of  5
rating by Mateo Castillo
"Samantha was the best ! Extremely helpful and super nice , customer service experience was 12 out of 10 ! She’s definitely an asset for the company."
We responded:
"Thank you, Mateo, for your kind words about Samantha. We're glad to hear she provided you with such a positive experience. Your feedback is greatly appreciated. "
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Norman Allen

October 7, 2025

5  out of  5
rating by Norman Allen
"The office is great! Sandie help to set up my Drive and Safe and Save and save some money. Everyone is great there! Thank you"
We responded:
"Thank you, Norman, for your kind words! It's great to hear that Sandie was able to assist you with setting up Drive Safe and Save. We appreciate your feedback and look forward to serving you again."
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Ana Laura León Fernández

October 1, 2025

5  out of  5
rating by Ana Laura León Fernández
"Excelente atención, muy amable y servicial todo en este lugar Gracias a Samantha por ocuparse de todo 10/10"
We responded:
"Hola Ana Laura León Fernández, gracias por tus amables palabras. Nos alegra saber que Samantha pudo asistirte de manera tan efectiva. Estamos aquí para ayudarte siempre que lo necesites. Saludos."
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christopher gonzalez

September 29, 2025

5  out of  5
rating by christopher gonzalez
"Eduardo great guy help me with my policies really recommend him."
We responded:
"Thank you, Christopher, for your kind words about Eduardo. It's great to hear that he was able to assist you with your policies. We appreciate your recommendation!"
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Jonathan Fernández

September 24, 2025

5  out of  5
rating by Jonathan Fernández
"Angélica Martinez it's a fantastic insurance agent, helping me with issues related to overpaying for insurance and getting me in the right premium for my needs. I totally recommend her 100% for her professionalism, patience and kindness to her client's. Thank you very much for your great customer support."
We responded:
"Thank you, Jonathan, for your kind words about Angélica. It's great to hear that she was able to assist you with your insurance needs and provide excellent support. We appreciate your recommendation and look forward to continuing to serve you. "
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Darling Castle

September 15, 2025

5  out of  5
rating by Darling Castle
"John did an amazing job helping me and guiding me throughout the insurance selection process. Gave me some good advice regarding the coverage needed! Appreciate all his help!"
We responded:
"Thank you, Darling Castle, for your kind words about John. We're glad to hear he was able to assist you with your insurance needs and provide valuable advice. Your feedback means a lot to us!"
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Joseph Cejka

September 11, 2025

5  out of  5
rating by Joseph Cejka
"Sandi was amazing. She has a wonderful personality and made shopping for insurance pleasurable. I would recommend her to anyone looking for insurance."
We responded:
"Thank you, Joseph, for your kind words about Sandi. We're glad to hear she made your insurance shopping experience enjoyable. Your recommendation means a lot to us."
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Haim shababos

September 10, 2025

5  out of  5
rating by Haim shababos
"I am so impressed, Esmetita is my Agent. Highly recommend! She is absolutely the best agent I ever dealt with in the last 30 years in Florida. State Farm is a great company, BUT personal like Esmerita she makes the company even greater! Highly recommended"
We responded:
"Thank you, Haim, for your kind words about Esmerita. We're glad to hear she has made such a positive impact on your experience with us. Your recommendation means a lot."
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Michael Shababo

September 10, 2025

5  out of  5
rating by Michael Shababo
"Esmi was fantastic in helping me our with my car insurance!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Esmi was able to assist you with your car insurance needs. If there's anything else you need, feel free to reach out."
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Jehovanny Campillo

August 29, 2025

5  out of  5
rating by Jehovanny Campillo
"Espectacular la atención de Héctor. Profesional, con las explicaciones bien definidas. Agradable y carismático 10-10. Muy agradecido con su atención"
We responded:
"Gracias, Jehovanny, por tus amables palabras sobre Héctor. Nos alegra saber que su atención fue de tu agrado y que te brindó explicaciones claras. Estamos aquí para ayudarte siempre que lo necesites."
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Gustavo Ocer

August 22, 2025

5  out of  5
rating by Gustavo Ocer
"Great service from Sam"
We responded:
"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for your kind words and for allowing us to serve you!"
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Sabrina Higgins

August 21, 2025

5  out of  5
rating by Sabrina Higgins
"Samantha was so helpful in running the numbers for different scenarios to find the coverage that’s good for me right now! I really appreciated her patience and willingness to get all those quotes for me! Thank you!!"
We responded:
"It’s wonderful to hear such positive feedback, Sabrina! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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Natalia Lopez

August 20, 2025

5  out of  5
rating by Natalia Lopez
"Samantha is truly a star!! I actually was recommended to her and she exceeded my expectations above and beyond!!! She is so so patient and really took the time to explain what i didn’t know. I will always recommend her to everyone I know!! This agency is so lucky to have her!"
We responded:
"Thank you, Natalia, for your kind words about Samantha! We're glad to hear she was able to assist you so effectively and that you had a positive experience with our agency. Your recommendation means a lot to us. Take care!"
Profile photo of Pedro Luis Peña Batista

Pedro Luis Peña Batista

August 20, 2025

5  out of  5
rating by Pedro Luis Peña Batista
"very friendly, good customer service and helps you with whatever you need."
We responded:
"Thank you, Pedro Luis, for your kind words and the 5-star rating! We're glad to hear that our team could assist you effectively. If you ever need anything else, feel free to reach out."
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Michael Renta

August 18, 2025

5  out of  5
rating by Michael Renta
"Kelly was very helpful, patient, and knowledgeable. She took the time to guide me through everything and made the whole process much easier. I really appreciate her help!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that Kelly was able to assist you effectively and make the process smoother. Your appreciation means a lot to us."
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Dolores Looney

August 16, 2025

5  out of  5
rating by Dolores Looney
"I would like start by saying that I came to Janet Fernandez office with 2 huge Ins mess from another Ins office. What a knowledgeable and passionate, professional agent Angelica Martinez is!! I really appreciate having a knowledgeable person take care of my Ins needs and with a smile, lots patience! Thank you!"
We responded:
"Thank you, Dolores, for your kind words about your experience with Angelica. We're glad to hear she was able to assist you with your insurance needs. Your feedback is greatly appreciated."
Profile photo of Charlie Thomas

Charlie Thomas

August 14, 2025

5  out of  5
rating by Charlie Thomas
"I worked with Angelica to change my policy. She was polite, helpful, and made the process stress free."
We responded:
"Thank you, Charlie, for your feedback! It's great to hear that Angelica was able to assist you effectively and make the process smooth. We appreciate your support and look forward to serving you again."
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Craig Levine

August 12, 2025

5  out of  5
rating by Craig Levine
"Angelica did a FANTASTIC job!!"
We responded:
"Thank you, Craig, for your feedback! We're glad to hear that Angelica provided you with such a fantastic experience. Your support means a lot to us."
Profile photo of Rosa Alvarado

Rosa Alvarado

August 12, 2025

5  out of  5
rating by Rosa Alvarado
"Samantha was very kind and extremely helpful in finding all possible discounts as well as the benefits I needed!"
We responded:
"Thank you, Rosa, for your feedback! We're glad to hear that Samantha was able to assist you in finding the discounts and benefits you needed. We appreciate your support and look forward to serving you again. "
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David Ojeda

August 12, 2025

5  out of  5
rating by David Ojeda
"Angelica es la mejor agente que me a atendido todos son buenos pero me encanto el trato"
We responded:
"Gracias, David, por tus amables palabras sobre Angelica. Nos alegra saber que recibiste un excelente trato. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
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Molli Nickell

August 11, 2025

5  out of  5
rating by Molli Nickell
"Working with Samantha in obtaining better, and less expensive car insurance was a pleasure. Car insurance can be confusing to obtain because so many agents are more interested in their commission than in serving clients. I absolutely recommend Samantha on Janet Fernandez's staff if you want a competent person to give you good and honest assistance in buying car insurance. Thanks Sam !"
We responded:
"Thank you, Molli, for your thoughtful review. We're glad to hear that Samantha was able to assist you effectively with your car insurance needs. Your recommendation means a lot to us."
Profile photo of Matt Rodriguez

Matt Rodriguez

August 8, 2025

5  out of  5
rating by Matt Rodriguez
"Kayla & John Robertson highly recommend being your sales person & agent help me get insurance within 30 mins don't waste your time with other company's stick with this."
We responded:
"Matt, thank you so much for the amazing review and recommendation! We're so glad that John was able to help you out and get you covered. "
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Vincent Disalvo

August 6, 2025

5  out of  5
rating by Vincent Disalvo
"Cheri was absolutely amazing!!"
We responded:
"Thank you, Vincent, for your feedback! We're glad to hear that Cheri made such a positive impact. If you need any further assistance, feel free to reach out."
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Richard kowalski

August 6, 2025

5  out of  5
rating by Richard kowalski
"Samantha was a great help. She made the process as simple as possible for me, and saved me a lot of money in doing so."
We responded:
"Thank you, Richard, for your feedback. It's great to hear that Samantha was able to make the process simple and help you save money. We appreciate your support and look forward to assisting you again."