
State Farm® Insurance Agent Janet Fernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bobby Norris
April 17, 2025
"Cheri and the rest of the gang have always been so responsive and polite. Excellent customer service."
Lonna Shawn
April 16, 2025
"I worked with Courtney today and she was wonderful, kind and very knowledgeable. We need more Courtneys"
Luis Fernandez
April 15, 2025
"Tuve que comunicarme hoy con la agencia porque quería agregar otro vehículo a la póliza pero éste se encuentra y tiene placa de texas, tuve el gusto de hablar con la agente Kelly y no pudo ser mejor, me explicó al detalle lo que debía hacer, muy profesional y amable, muchas gracias."
"Hola Luis, muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que Kelly pudo asistirte de manera profesional y amable. Estamos aquí para ayudarte con cualquier otra consulta que tengas."
Pavinee Yantarakitkosol
April 14, 2025
"She is helping me a lot. I am appreciate very much."
"We can’t thank you enough for this review, Pavinee! Knowing we made your experience a great one means the world to us. "
Fellipe Gomes
April 14, 2025
"Kelly was a Blessing, helped me with my cars and renters! I came in only looking for car and she educated me on how it was even better to get both and now I pay even less"
"We appreciate you, Felipe! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
Nkanta Group
April 14, 2025
"Kelly fue super atenta y me ayudo con todo! muy buen soporte"
"¡Gracias, Nkanta Group! Nos alegra saber que Kelly pudo brindarte el soporte que necesitabas. Estamos aquí para ayudarte siempre que lo necesites."
Ediltron Gomes
April 14, 2025
"Kelly Was awesome! she helped me and my family and was super transparent throughout the process, definitely recommend"
"We’re so lucky to have wonderful customers like you, Ediltron! Thanks for the kind words—our team is always here whenever you need us. "
Alvaro Arcila
April 10, 2025
"Gracias a Esmi Quintana por la uyuda con todas las preguntas acerca de mi accidente."
"¡Gracias, Alvaro! Nos alegra saber que Esmi Quintana pudo ayudarte con todas tus preguntas. Estamos aquí para lo que necesites."
Meta “Marz” XVI
April 10, 2025
"Kelly was an absolute pleasure to work with! She made the whole process of switching my car insurance simple and stress-free. She’s incredibly knowledgeable, answered all my questions with patience, and helped me find a great policy that fit my budget. Her professionalism and friendly were really appreciated."
"Thank you, Meta “Marz” XVI, for your great feedback! We're happy to hear that Kelly made your experience easy and stress-free. Your kind words about her professionalism and knowledge really mean a lot to us."
Guisella Kharufeh
April 7, 2025
"Thank you so much Angelica for your excellent customer service. You have made the insurance process at State Farm for our family quick and easy and have gone above and beyond our expectations. You are amazing!"
"What an amazing review—thank you, Guisella! We’re honored to have earned your trust and will always be here to help with your insurance needs. "
Brian Montero
April 4, 2025
"I wanted to leave a positive review about my interaction today. I had a wonderful experience with Courtney from StateFarm. She was pleasant, humorous and she talked me through how my policy would change if I obtained a new vehicle and answered all of my questions. I will be definitely asking for her once I do purchase the new vehicle."
"Thank you so much, Brian! We really appreciate the five-star review, and you taking the time to tell us about your awesome experience with Courtney! "
Matt Rodriguez
April 4, 2025
"John Robertson highly recommend being your sales person help me get insurance within 30 mins don't waste your time with other company's stick with this."
"Matt, thank you so much for the amazing review and recommendation! We're so glad that John was able to help you out and get you covered. "
Kristin Hohl-Doherty
April 3, 2025
"Kelly was very professional and attentive. She was able to help me with adjusting my policy very quickly."
"Kristin, we really appreciate the awesome review! Thank you for your great feedback about Kelly and let us know if there's anything else we can do to assist you! "
RYAN ODAY
April 2, 2025
"Courtney was very helpful and answered all my questions."
"Ryan, thank you so much for the five star review! We're glad to hear that Courtney was able to assist with your questions. "
Marion Harris
March 28, 2025
"I friend of mine suggested this agency. Everyone I have encountered provide super customer service. Angelica did so again today. Pleasure doing business with you."
"Thank you, Marion, for your kind words and for choosing our agency based on your friend's recommendation. We're thrilled to hear that Angelica and our team have provided you with excellent service. It's a pleasure to have you as a valued customer!"
Dawn Bissell
March 28, 2025
"Kelly made sure what I needed was taken care immediately and very efficiently, while being a complete professional and friendly at the same time. I will be calling her for any other questions or information I need!"
"Thank you, Dawn, for sharing your experience! We're so happy to hear that Kelly provided you with efficient and friendly service. Don't hesitate to reach out if you have any more questions or need assistance in the future."
Janine Palmer-Cuevas
March 27, 2025
"Great customer care experience with Kelly today. She took care of reinstating my policy in a jiffy. Even called me back to follow thru completing after our call was disconnected. Thanks so much, State Farm is Always There! Lol"
"Thank you, Janine, for sharing your positive experience with Kelly! We're thrilled to hear she provided you with efficient and attentive service. We appreciate your kind words and are always here to help!"
Eva Renaud
March 26, 2025
"Janet was a great help today, supper friendly and caring. Got the help I needed right away. Thank you Janet for your time!"
"Thank you, Eva, for your thoughtful words and for sharing your experience! We’re delighted to know that Janet was able to assist you quickly and with care. We value your feedback and look forward to serving you again soon."
MARY IVONNE Robalino
March 25, 2025
"El servicio fue excelente ,Kelly me atendió"
"¡Gracias, Mary! Nos alegra que hayas tenido una excelente experiencia con Kelly. ¡Agradecemos tu comentario!"
Robert White
March 24, 2025
"I just switched my home, auto and umbrella policies from Allstate to State Farm and I'm saving at least $300/month for better coverage. I worked with Gabriela Acosta and she was efficient, knowledgeable, and helpful. Switching was a breeze with Gabi. She answered all of my questions and was very responsive. Everything went smoothly. I would recommend her in a heartbeat. Update: I just called to ask a question about the "Drive Safe & Save" program and Kelly Oquendo was very helpful. Update: Every time I call, I get the best service. Today Tatiana helped me (again) to make changes to my policy. She helped go over all the options with me."
"Thank you for the positive feedback, Robert! I'm delighted to hear that Gabriela provided efficient, knowledgeable, and helpful service while assisting with your home, auto, and umbrella policies. We appreciate your recommendation and look forward to continuing to provide you with excellent coverage and service. Janet Fernandez - State Farm Insurance Agent, Cooper City, FL"
Jewel Rohal
March 24, 2025
"Courtney is the best agent I have ever used and is always there for me."
"Thank you, Jewel, for your kind feedback! We're delighted to know that Courtney has delivered such outstanding service. We value your trust in us and look forward to continuing to meet your insurance needs."
Lorraine Brandt
March 24, 2025
"Today I stopped by statefarm to update my app and Courtney was absolutely amazing. She was professional informative and genuinely kind. She has great customer service."
"Thank you, Lorraine, for your fantastic feedback! We're delighted to know that Courtney offered you exceptional service. We truly appreciate your support and look forward to helping you with any future needs."
Vin Venkatesh
March 21, 2025
"Amazing help, I was able to lower my premiums at a great rate. Courtney Pickel was an amazing help, I could not have gotten better assistance from someone."
"Vin, thank you so much for leaving such an awesome review. We're thrilled to hear about your great experience working with Courtney! "
Lisa Mullin
March 18, 2025
"I was provided excellent service reference changing some info on my policy. Valeria Monteagudo was very helpful. Also I was helped by Esmi with fixing my automatic withdrawal and she was nice pleasant and helped fix the issue."
"Lisa, we're thrilled to hear that Valeria and Esmi were able to provide excellent service! We really appreciate your review and your trust in our agency! "
kelly zeng
March 17, 2025
"I want to thank the great service I’ve received from Ms. Tatiana. She is prompt, courteous, professional, knowledgeable. Anytime I have a question she is there to answer. She is not only so helpful but responds to your concerns immediately. I cannot recommend her enough. Thank you very much Ms.Tatiana and Ms. Janet Fernandez's team."
"Kelly, thank you so much for your incredible review! We're thrilled to hear about your experience working with Tatiana and the team. We really appreciate your recommendation! "