State Farm® Insurance Agent Janet Fernandez

"I have been a customer of Janet's for over 30 years. Along the way I have encountered many wonderful agents. I recently had to rearrange a bunch of stuff which included insurance. This time Samantha Henriquez came to my rescue. She easily understood my situation and put a plan into place quickly. That was the solution and service that I needed and I agreed and she made the appropriate changes. Thanks Janet for always having the right people and thanks Samantha for your continued help. All the best, Glenn R"

"I am not one of those people who normally writes reviews, but I really want to express my sincere gratitude to Esmi Quintana for her excellent service and professionalism. From the first contact, she was very attentive and understanding of my needs. Her knowledge and willingness to explain all the details of the policies gave me great peace of mind and confidence. In addition, Esmi showed great empathy and patience, always willing to resolve any doubt or problem that arose. I recommend this agency and especially Esmi to anyone looking for a reliable, professional insurance agent with excellent customer service. Thank you for all your support and help! You are the best!!"

"I’m a new driver and I’ve been in the process of getting my first car, and although it’s been exciting it’s been a stressful when it comes to getting Inssurance. I talked to a lot of companies and scrolled through lots of websites and nothing has compared to the service I’ve gotten here. I’ve recently been traveling for work from Korea, to DR, to Cali, and no matter what time I text this State Farm Branch, my agent, Samantha, are always super quick to respond to my inquiries. Still in the process of finalizing my policy due to personal circumstances but this State Farm branch and specifically Samantha has yet to make me feel as I’ve waste their time. TOTALLY RECOMMEND!!!!"

"Samantha helped me find the best insurance options that were right for me and assisted me throughout the entire process"

"Had a great experience switching insurance policies at the Janet Fernandez State Farm branch. Courtney P. was extremely knowledgeable and made my transition to State Farm a breeze. Highly recommended this office!"

"Thanks to Arlen and her assistance helping me secure the best possible insurance for my car and home. She ensured all requirements were covered at the most competitive price in the market. Without a doubt, I will continue to recommend her and everyone at her insurance office. Gracias a Arlen y su ayuda por conseguirme el mejor seguro posible para mi carro y hogar. Cubriendo todos los requisitos y al mejor precio en el mercado. Sin duda seguiré recomendando a ella y a todos en su oficina de seguros"

"I have been with Esmi Quintana for a lot of years and she is great, always on top of everything when I need help she is there and when she is busy who ever is in the office they are always very helpful. State Farm has always given a great service and I thank you all for your help and patience."

"Por más de 20 años, yo y mi familia hemos contado con la profesionalidad y servicios de la oficina de Janeth Fernández de State farm. Esta vez estoy agregando una persona más para su seguro de carro. Son excelentes!!! Hoy fui atendido por los increíbles servicios, conocimientos y formalidad de Esmerita Quintana, su atención fue excelente y su formalidad única. De 1 a 10 considero que ellos merecen la mejor calificación: 10."

"Chris has been my agent for years now and has always been great to work with. He recently helped me find a business insurance policy that worked for my budget and needs, and he's always transparent, responsive, and helpful. Highly recommend Chris!"

"Chris Juarez was so incredibly helpful and saved my experience after an extremely rough and unpleasant start. If it wasn’t for his quick and efficient willingness to help, I would’ve canceled my policy today. I want to thank Valeria for directing him to me after I was dissatisfied. Thank you Chris!!!"

"I called Janet Fernandez’s office and Chris answered the phone. He was professional and courteous. He listened to the issue I was having with my mortgage company and needing additional flood coverage. Chris took down my information and it seemed like a matter of minutes, he was calling me back with the updated policy and sent it off to my mortgage company for resolution. Chris was able to alleviate this stressful situation. Thank you Chris, I appreciate how quickly you were able to resolve my issue and for taking the time to listen to me."

"Arlen was great! Very nice, patient, knowledgeable, and efficient with her work. Thanks again for the help"

"He utilizado el servicio de State Farm por años y siempre he encontrado amabilidad en el servicio. Y hoy una vez mas necesite de ellos y me atendio Samantha Hernandez, quien no se preocupo por el tiempo, ni que tantas preguntas yo le hacia, solo me atendió con paciencia, y candidez a todas mis preguntas y me ayudo a resolver varias inquietudes. La verdad muy profesional su atención!"

"Chris was immensely helpful when it came time to switch my insurance provider. He explained everything thoroughly and provided several quotes when I was unsure of what I wanted. He always made sure to get back to me if he wasn’t immediately available which I appreciate. Thanks Chris!"

"I appreciate the excellent knowledge and big help from Christopher Juarez of Janet Fernandez State Farm office. I was completely impressed with Chris' professionalism and customer service. I will highly recommend this business office!"

"I have been a customer of Janet Fernandez State Farm Insurance Agency for quite a few years now. I have been dealing with Tatiana Martinez for much of that time. I am very pleased with the care I have been shown there. Tatiana is very knowledgeable as well as patient, caring and helpful. I could not recommend her or the agency more!"

"BEWARE!!!! I had a policy with this office for a year after which they raised my rates when I had no tickets or accidents. I canceled my policy on August 9th and it’s three weeks later and have not received my refund. Terrible customer service! Update: I received my refund today and they shorted me $12."

"I rarely do reviews but I would like to congratulate Tatiana on her amazing work . She has been answering each email the same day and worked very efficiently. What a suprise when she called me after the sale of my house to make sure that i was reimbursed from my property insurance , when i told her it was still not done two months after the sale she contacted them and I had the check 15 days after ! We have always had a good experience with state farm which we have been using for the last 24 years but Tatiana went above and beyond giving us that “ state farm is here !” Experience."

"My Mother and I had the pleasure of having Angelica helping us continue our homeowners Insurance. Angelica knows what she is doing!! She was very helpful and responsive, helped me with a very stressful situation, returned my calls, and kept me informed. She went above and beyond with communication. Thank you so much for your help Angelica ! :) We appreciate you! :)"

"Cheri is a rockstar. Super helpful. Clear, concise and quick! Amazing customer service. Thank you again."

"Miss courtney pickle I have to say amazing woman very professional Have been with State Farm 25 years. Maybe longer a rate of a 5 star with Courtney on their side. I'm sure they're gonna stay in good business for a long time. I will be listening my food truck and a few weeks. Also with Courtney, God bless State Farm. Thank you for your service. Courtney And thank God for good human beings in the USA. Helping each other. Happy customer Christa"

"Bryce From State Farm, THIS MAN HAS A1 CUSTOMER SERVICE! Bryce stayed focus and patient with me while going through the policy, the terms and agreements! Did not rush me, Answered ALL of my questions with no problem at all. Will only be handling my car insurance with him every single time!!! I'm truly satisfied with the care Bryce took with me. He's someone who needs a raise because people like him is not made anymore. Compassion, empathy, understanding and patience. A1 Bryce thank you so much!!!!!!!!!!!!"

"Best agent in town. Best staff in town. Sherri is the best."

"I have my auto, jewelry, life and health insurance bundled here. Great group of people!"

"Takes to long to update your policy"