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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theodore Pampoukas

June 2, 2025

5  out of  5
rating by Theodore Pampoukas
"Kelly Oquendo, was amazing, She put up with all my "talk later, gotta go's" .. Went above what i needed and asked for. She found things to better my family's coverage as well (discounted of course). Janet's office is very lucky to have her."
We responded:
"Thank you, Theodore, for sharing your experience with Kelly. It's great to hear how she went above and beyond to assist you and your family. We appreciate your kind words and support."
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tosha reese

May 21, 2025

5  out of  5
rating by tosha reese
"I had the pleasure of speaking with Angelica 😁 today. I just want to thank you, you made the experience flawless and simple. You're also a joy to speak with. Bless you and thank you 😊"
We responded:
"Thank you, Tosha, for sharing your experience with Angelica. We're glad to hear that she made your interaction smooth and enjoyable. Your kind words mean a lot to us. Take care!"
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Natasha Laplanche

May 15, 2025

5  out of  5
rating by Natasha Laplanche
"Kelly was absolutely wonderful! She ensured that the best discounts were applied to my plan. She assisted me with bundling my renters and auto insurance while also upselling supplemental health insurance at a discounted rate. Thank you so much Kelly, you are appreciated!"
We responded:
"Thank you, Natasha, for sharing your positive experience with Kelly. We're glad to hear she was able to assist you with your insurance needs. Your appreciation means a lot to us!"
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Kristina S

May 9, 2025

5  out of  5
rating by Kristina S
"Always a pleasant call when needing assistance with my policies! Kayla was a great help when I needed to add my new vehicle to my plan. The process was quick and she was very thorough!"
We responded:
"Thank you, Kristina, for sharing your experience! We're glad to hear that Kayla was able to assist you efficiently with adding your new vehicle. We appreciate your feedback and look forward to helping you with any future needs."
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Kenny Lin

May 9, 2025

5  out of  5
rating by Kenny Lin
"I’d like to give a big thank you to Courtney at State Farm for her excellent service! She recently helped me add my daughter’s car insurance to my existing policy, and the entire process was smooth, efficient, and stress-free thanks to her expertise. Courtney was patient, knowledgeable, and took the time to explain every detail clearly. It’s rare to find someone so dedicated and genuinely helpful. I truly appreciate her support and highly recommend her to anyone looking for reliable insurance assistance."
We responded:
"Thank you, Kenny, for sharing your experience with Courtney. We're glad to hear she made the process of adding your daughter’s car insurance smooth and stress-free. Your recommendation means a lot to us, and we appreciate your kind words."
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Demi Rei

May 9, 2025

5  out of  5
rating by Demi Rei
"Kelly was amazing! Thank you so much for all your help! She’s the best."
We responded:
"Thank you, Demi Rei, for your kind words! We're so glad to hear that Kelly provided you with excellent service. If you need any further assistance, feel free to reach out."
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Marlene Arias

May 8, 2025

5  out of  5
rating by Marlene Arias
"We have been clients of Janet Fernandez State Farm for many years and have been happy with their service. But working with Cheri Lawson has been a pleasure! She’s knowledgeable, professional and proactive. A true asset!"
We responded:
"Thank you, Marlene, for your kind words and for being a loyal client over the years. We're glad to hear that Cheri has made such a positive impact with her expertise and professionalism. We appreciate your feedback and look forward to continuing to serve you."
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Miriam Klompus

May 8, 2025

5  out of  5
rating by Miriam Klompus
"Courtney helped me resolve issues with my drive safe and save. She patiently explained all the technological features. A very positive interaction!"
We responded:
"Thank you, Miriam, for sharing your experience with us. We're glad to hear that Courtney was able to assist you with the Drive Safe & Save program and provide a positive interaction. We appreciate your feedback and look forward to serving you again in the future."
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Blake Peterson

May 8, 2025

5  out of  5
rating by Blake Peterson
"Kelly was a big help with getting all the changes to my policy implemented."
We responded:
"Thank you, Blake, for sharing your positive experience with us. We're glad to hear that Kelly was able to assist you with your policy changes. If you need any further assistance, feel free to reach out."
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Antonio Badillo

May 6, 2025

5  out of  5
rating by Antonio Badillo
"The attention of the members of Janeth Fernandez's group is always first-rate. I've received their support for years with all my policies. I want to thank Cheri Lawson for her prompt attention and professionalism."
We responded:
"Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"
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Millicent Patterson

May 5, 2025

5  out of  5
rating by Millicent Patterson
"Working with Courtney Pickel today was an absolute pleasure. From the moment our conversation began, she demonstrated a rare combination of professionalism, genuine care. Her patience, responsiveness, and personalized approach truly set her apart. Courtney is a great asset to the Corporation!"
We responded:
"Thank you, Millicent, for sharing your awesome experience with Courtney. We're glad to hear that her professionalism and personalized approach made a positive impact. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to her."
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Kim Renzello

May 5, 2025

5  out of  5
rating by Kim Renzello
"Friendly agent, provided me with the best discounts available."
We responded:
"Thank you, Kim, for your kind words and for taking the time to leave a review. I'm glad to hear that you found the discounts helpful. If you have any more questions or need further assistance, feel free to reach out anytime."
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Carlos Molina

May 1, 2025

5  out of  5
rating by Carlos Molina
"angelica was outstanding great personality and very helpful thank you"
We responded:
"Thank you, Carlos, for your kind words about Angelica. We're glad to hear she was helpful and made a positive impression. We appreciate your feedback and look forward to assisting you with your insurance needs in the future."
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susan Barnett

April 29, 2025

5  out of  5
rating by susan Barnett
"Over 30 years with Janet and State Farm and the customer service and caring are what one hopes for, only you really do get this with Janet. Welcome aboard to Kelly. Thanks for your help today."
We responded:
"Thank you, Susan, for your kind words and for being with us for over 30 years. We're so glad to hear that our service has met your expectations, and I'll be sure to pass along your welcome to Kelly. We appreciate your continued trust in us!"
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Jeffrey Cadorette

April 25, 2025

5  out of  5
rating by Jeffrey Cadorette
"What great customer service experience. CORTNEY was very helpful a pleasure speaking with. It's rare to have that type of customer service now adays. All star!"
We responded:
"Thank you, Jeffrey, for sharing your experience with us. We're glad to hear that Cortney provided you with such exceptional service. We appreciate your feedback and look forward to assisting you again in the future."
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Edwin Lopez

April 23, 2025

5  out of  5
rating by Edwin Lopez
"Kelly was very helpful"
We responded:
"Thank you for choosing us, Edwin! We are dedicated to safeguarding what matters most to you now and in the future. We look forward to serving you for many years ahead!"
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matthew rodgers

April 23, 2025

5  out of  5
rating by matthew rodgers
"Needed help an hour before close to switch up some auto policies and Kayla made it happen w/ ease and followed up on everything. Great office to work with"
We responded:
"Thanks for choosing us, Matthew! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Jewel Rohal

April 22, 2025

5  out of  5
rating by Jewel Rohal
"Every time I come to the office Courtney is always so wonderful and knowledgeable"
We responded:
"Thank you, Jewel, for your kind feedback! We're delighted to know that Courtney has delivered such outstanding service. We value your trust in us and look forward to continuing to meet your insurance needs."
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Leslie Connacher

April 20, 2025

5  out of  5
rating by Leslie Connacher
"I have been a client of Janet Fernandez for over 20 years. I just had to obtain a policy for my 16 year old daughter...which I was dreading. Angelica Martinez not only made the process easy, but she also gave me several options to let me choose the most affordable policy for my family. Thank you, Angelica, for your knowledge and patience!!!!"
We responded:
"Thank you, Leslie, for your kind words and for being a loyal client for over 20 years! We're thrilled to hear that Angelica made the process smooth and provided you with the best options for your daughter. Your satisfaction is our priority, and we appreciate your trust in us."
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Bobby Norris

April 17, 2025

5  out of  5
rating by Bobby Norris
"Cheri and the rest of the gang have always been so responsive and polite. Excellent customer service."
We responded:
"Thank you, Bobby! Your feedback confirms that we’re making an impact, and we truly appreciate your support. If you ever need help, remember that we’re always here for you!"
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Lonna Shawn

April 16, 2025

5  out of  5
rating by Lonna Shawn
"I worked with Courtney today and she was wonderful, kind and very knowledgeable. We need more Courtneys"
We responded:
"Thank you, Lonna, for your thoughtful feedback and for sharing your experience! We’re delighted to know that Courtney delivered such outstanding service. We completely agree that having more team members like her is invaluable, and we’re thankful to have her as part of our team."
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Luis Fernandez

April 15, 2025

5  out of  5
rating by Luis Fernandez
"Tuve que comunicarme hoy con la agencia porque quería agregar otro vehículo a la póliza pero éste se encuentra y tiene placa de texas, tuve el gusto de hablar con la agente Kelly y no pudo ser mejor, me explicó al detalle lo que debía hacer, muy profesional y amable, muchas gracias."
We responded:
"Hola Luis, muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que Kelly pudo asistirte de manera profesional y amable. Estamos aquí para ayudarte con cualquier otra consulta que tengas."
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Pavinee Yantarakitkosol

April 14, 2025

5  out of  5
rating by Pavinee Yantarakitkosol
"She is helping me a lot. I am appreciate very much."
We responded:
"We can’t thank you enough for this review, Pavinee! Knowing we made your experience a great one means the world to us. "
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Fellipe Gomes

April 14, 2025

5  out of  5
rating by Fellipe Gomes
"Kelly was a Blessing, helped me with my cars and renters! I came in only looking for car and she educated me on how it was even better to get both and now I pay even less"
We responded:
"We appreciate you, Felipe! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Nkanta Group

April 14, 2025

5  out of  5
rating by Nkanta Group
"Kelly fue super atenta y me ayudo con todo! muy buen soporte"
We responded:
"¡Gracias, Nkanta Group! Nos alegra saber que Kelly pudo brindarte el soporte que necesitabas. Estamos aquí para ayudarte siempre que lo necesites."