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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Sever

April 18, 2024

5  out of  5 rating by Amber Sever
"Bryce From State Farm, THIS MAN HAS A1 CUSTOMER SERVICE! Bryce stayed focus and patient with me while going through the policy, the terms and agreements! Did not rush me, Answered ALL of my questions with no problem at all. Will only be handling my car insurance with him every single time!!! I'm truly satisfied with the care Bryce took with me. He's someone who needs a raise because people like him is not made anymore. Compassion, empathy, understanding and patience. A1 Bryce thank you so much!!!!!!!!!!!!"
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Hector Silvera

April 15, 2024

5  out of  5 rating by Hector Silvera
"Best agent in town. Best staff in town. Sherri is the best."
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Charles Xavier

April 12, 2024

5  out of  5 rating by Charles Xavier
"I have my auto, jewelry, life and health insurance bundled here. Great group of people!"
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P.L “God 1st” M

April 9, 2024

2  out of  5 rating by P.L “God 1st” M
"Takes to long to update your policy"
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Robert White

April 8, 2024

5  out of  5 rating by Robert White
"I just switched my home, auto and umbrella policies from Allstate to State Farm and I'm saving at least $300/month for better coverage. I worked with Gabriela Acosta and she was efficient, knowledgeable, and helpful. Switching was a breeze with Gabi. She answered all of my questions and was very responsive. Everything went smoothly. I would recommend her in a heartbeat."
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Alex Welch

March 18, 2024

5  out of  5 rating by Alex Welch
"John Robertson had reached out to me to discuss my insurance options with State Farm and was very helpful throughout the whole process. Thanks to his knowledge and assistance I was able to find a policy that worked well for me. I highly appreciate both his help and advice!"
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jose calvo

March 1, 2024

5  out of  5 rating by jose calvo
"What a massive difference from dealing with geico. John took care of all the hassles that come with buying insurance and I was covered in 15 minutes. 20 stars if I could"
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Joe Balikes

February 28, 2024

5  out of  5 rating by Joe Balikes
"Working with Cheri at Janet Fernandez State Farm Insurance company has been a wonderful experience for me. She is very professional and extremely knowledgeable. She has always helped me with my car insurance needs and answers all my questions with kindness. Thank you Cheri. Sincerely, Joe Balikes..."
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Christa

February 27, 2024

5  out of  5 rating by Christa
"Absolutely professional. Thank you. Thank you so much. You made my day. Thank you for your help today with the renters insurance and my car insurance"
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Raquel Knabben

February 26, 2024

5  out of  5 rating by Raquel Knabben
"Gabriela Acosta is an excellent person/agent!! She speaks Spanish as well English. She is patient and kind and explained me over and over again when I was not understanding the process. Thank you so much Gabriela for everything."
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Candida Cortes

February 20, 2024

5  out of  5 rating by Candida Cortes
"Esmi was extremely helpful. She was very knowledgeable and went the extra mile to help me with my car insurance. An employee like her is a great asset to your office."
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Steven Justi

February 8, 2024

5  out of  5 rating by Steven Justi
"Gabriela Acosta was a pleasure to work with - she was very professional, efficient and responded very promptly to emails and telephone calls - and made the transition from an insurance company that I had been with for over 10 years, smooth and effortless. Perhaps most importantly, from a customer standpoint, Gabriela was able to provide increased insurance coverages and reduce my annual premiums. Gabriela is the best reason you need to review your insurance policies and give her an opportunity to earn your business! Highly recommend."
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Dawn Mink

February 8, 2024

5  out of  5 rating by Dawn Mink
"I have been a customer of Janet Fernandez’s State Farm office for coming up on 10 years. From the moment I switched to their office to as recently as yesterday, the staff at this office has been outstanding. Over the years, I have called about everything from policy questions to advice on how to handle my teen driver’s adventures. The phone is answered by a friendly, knowledgeable, helpful team member. I want to extend a special thanks to Cheri and Rosie for being so helpful and kind in assisting my mom yesterday. They truly took “taking care of their customer” to the next level. I would recommend this office to anyone looking for quality insurance with personalized service."
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adrian desimone

February 2, 2024

5  out of  5 rating by adrian desimone
"Arlen Salvatierra is an excellent professional agent! I was at the office today and answered all my questions, and took care of paperwork with property insurance. She make you feel like you are always welcome ! Very great attitude!"
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Felicia Abreu

February 2, 2024

5  out of  5 rating by Felicia Abreu
"Muy satisfecho con la agente"
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Ali USHAC S FL

January 19, 2024

5  out of  5 rating by Ali USHAC S FL
"Gabriela Acostais the BEST!! Soooo helpful! Would recommend her 100%!!"
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Perseus Acrisius

January 18, 2024

5  out of  5 rating by Perseus Acrisius
"ARLEN SALVATIERRA, from Janet Fernandez's team, is very good at customer service and diligent in answering questions and solving problems."
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Luis Robles

January 17, 2024

5  out of  5 rating by Luis Robles
"I've been with Janet for a long time and I appreciate the service provided. Specially Arlen who is very helpful and pleasant to work with. Thank you!"
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Itzayana Aguilar

January 1, 2024

5  out of  5 rating by Itzayana Aguilar
"Great customer service in this office. I was recently transferred to this office and Arlen helped with everything. Thank you!"
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Valentine Anderson

December 29, 2023

5  out of  5 rating by Valentine Anderson
"Have had exceptional service from this agency and especially Arlen. Great at follow ups. Always pleasant and knowledgeable. Nothing but praise for her. Thanks Arlen"
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Didier GAUDIN

December 27, 2023

5  out of  5 rating by Didier GAUDIN
"Great service !"
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Feldiii

December 19, 2023

5  out of  5 rating by Feldiii
"Cheri Lawson is extremely professional and went above and beyond to help me. It was so nice to speak to an actual local person, who answers the phone right away instead of the usual 1-800 experience. I’m so happy with her service and it is because of her that I will stay with State Farm. She assisted me with a lot of things. 15 minutes on the phone and she was warm and friendly the entire time. Thank you Cheri you’re the best!!! ☺️"
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Franklin Ernesto

November 1, 2023

5  out of  5 rating by Franklin Ernesto
"State Farm Review Angelica and Tatiana Martinez are the greatest assets to this branch. Their service was impeccable and warm-hearted through and through. I was under the impression that I was covered in certain areas for my home and auto and when I was checking in; they individually took their time and brought to my attention how underinsured I was. They were incredibly knowledgeable and made sure to break everything down in bite size pieces for me to understand and retain. They answered all my questions, concerns, and followed through exactly when they said they would. They were incredibly tactful, I never knew Insurance could be made this simple. I have since switched State Farm branches to this one, and it’s because of them. If you ever have any doubts on your insurance, bring it to the attention to either Angelica and/or Tatiana, and they’ll make sure it’s taken care of to the fullest extent. ⭐️⭐️⭐️⭐️⭐️."
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Heather West

October 31, 2023

5  out of  5 rating by Heather West
"Arlen Salvatierra helped me tremendously at the Janet Fernandez office. She helped me lower my car insurance and even had me move my homeowners over and she handled everything together. She always kept me informed with the latest discounts, and ways to save. Thank you so much Arlen for all your help!!"
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Sivan Bitton

October 30, 2023

5  out of  5 rating by Sivan Bitton
"I have to say that i am a customer for years with Jannet Fernandez office and today it was the first time I speak to Angelica Martinez and this a person who is literally an angel she helped me she did everything in order to result my situation to the best of her capability and I am so grateful for having her answering."